Ferrari introduces an exclusive new customer care service with the free seven-year Ferrari Genuine Maintenance Program
Englewood Cliffs, NJ, July 26th 2011- Ferrari North America is happy to announce a new customer care service: clients ordering a 2012 Ferrari California, 458 Italia or FF from the authorised dealership network will be entitled to a free seven-year scheduled maintenance program.
Genuine Maintenance is Ferrari's exclusive service that ensures that its vehicles are maintained to the highest standards to meet the company's strict requirements for safety, performance and reliability. The program is unique – this is the first time an automobile manufacturer offers such coverage and is evidence of the attention paid by Ferrari to ensuring its clients enjoy the maximum peace of mind. The Genuine Maintenance program covers each individual vehicle, and thus extends to any eventual subsequent owner during the entire seven-year period.
The program covers the scheduled maintenance labour at standard service intervals (12,500 miles, or once a year, with no restriction on total mileage) along with the relative genuine spare parts, and approved lubricants. The advantage to the owner is the assurance that the vehicle will be subject to regular annual inspections by Ferrari-trained personnel using Factory-
approved dedicated diagnostic equipment.
This service will be progressively available in all Ferrari markets in the next few months and will involve the global authorized dealership network.
With the introduction of the Ferrari Genuine Maintenance seven-year program, the Prancing Horse continues to set the standard throughout the industry for customer care.